FAQ:
1,Q:
How long it takes for sample? Is sample free?
A: Usually 2-5 working days;For our stock products,it is free but with freight fee charged.Make sample according to your request,it depends,but sample fees could be refunded when mass order was put.
2.Q:
How to confirm the style of the garments?
A:
We could make samples first according to your tech packs or your original samples or even a picture.
3.Q:
What is your MOQ?
A:Generally our MOQ is 3k pcs per order, 1k pcs per color and 500 pcs per style. If you could use our stock fabric,our MOQ can be 300 pcs per order, 100 pcs per color and 50 pcs per style,not less than 20pcs per size per style per color.
4.Q:
How to know the price?
A: Price is the most concerning problem of every customer,.If you want to know the price, you need the know the following details: style of the clothes, accessories of garments,printing method,embroidery, pattern,fabric of garments,gsm weight ect.These are the main factors to decide the price. The more you order the lower unit price you will get!
5:Q:
What is your package?
A:Package: One PC in one poly bag, 150 PCS in one master CTN;We could do any other packaging as per your request.
6.Q:
What is your delievery time? And shipping port?
A: Our lead time is 2.5 months generally after deposit and everything is confirmed.
Shipping port is Shanghai.
6.Q:
What is your payment terms?
Order less than 3000US,50% prepayment and 50% before shipment.
Order between 3000US~10000US,40% prepayment and 60% before shipment.
Order more than 10000US,30% prepayment and 70% before shipment.
8.Q:
After sale service?
A:We promise that if there are any quality problems that it is not the same as described for mass production, we will cover the responsibility and refund for the defect goods.
9:Q:
Tell Me more about your company?
A:Keenago Holdings Limited was set up in 2003,We have been majoring in the garment production and exporting for years. We have our own technician, cutting team, sewing team, sample room and qc team. We have high technology and various types of machines to produce any complicated garments. Our factory is quite convenient and located in Shanghai suburb Songjiang industrial zone fashion valley park.We have owned 3 buildings with 8000 square meters.With our professinal and great service,one of our clients have cooperated with us for more than 16 years.
Benifits of our factory:We have been working in bamboo field for more than 16 years,have rich experience in bamboo related fabric field. Factory is strict on the quality control to meet high standard.We did the lab test from BV every two months,now we do lab test from Intertek,We test shrinkage rate,color fastness,saliva color fastness,light fastness,ph value,lead,formaldehyde,Phthalates,colour fastness to perspiration.Colour fastness to non-chlorine bleaching,pilling and flammability.
And the viscose fiber we used is TANBOOCEL BAMBOO FIBER,which meets the human-ecological requirements of the standard 100 by Oeko-Tex.
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